At owalatkshop.com, we aim to make payment clear and convenient. This policy explains accepted payment options, pricing, payment processing, and assistance with payment issues.
1. Accepted Payment Methods
We accept the payment methods displayed at checkout. These may include credit cards, debit cards, and digital wallets, depending on the options enabled for your purchase.
Payment method availability may vary by location, device, and payment provider. Please review the available options before submitting your order.
2. Currency and Order Total
Prices are displayed in USD (United States Dollars) unless another currency is expressly shown.
Before you submit payment, checkout displays your order total, including:
- The price of your selected products.
- Applicable discounts.
- Shipping charges, if any.
- Applicable taxes collected by us.
If your payment account uses another currency, your bank or payment provider may apply its own exchange rate or transaction fees. These charges are determined by your provider.
3. Payment Authorization and Processing
When you submit an order, your payment details are sent to the selected payment provider for authorization and processing.
Your provider may initially show a temporary authorization or pending transaction before a charge is completed. A pending authorization does not necessarily mean that payment has been collected.
Orders must have successfully authorized or processed payment before shipment. If payment cannot be completed, we will notify you if further action is required.
An order confirmation acknowledges receipt of your order. If payment remains pending or fails, fulfillment may be delayed until the issue is resolved.
4. Payment Security
Our store uses Shopify’s checkout platform and the payment providers available at checkout to handle payment transactions.
Please do not send full card numbers, card security codes, passwords, or verification codes by email or through our contact form. We will not ask you to provide these details through those channels.
5. Declined or Unsuccessful Payments
If your payment is declined, please check that:
- Your card details and billing address are correct.
- Your payment account has sufficient funds or available credit.
- You have completed any verification requested by your bank.
- Your payment method supports the transaction.
Your bank or payment provider can explain the specific reason for a decline. You may also choose another available payment method at checkout.
6. Duplicate or Unrecognized Transactions
If you believe you have been charged more than once, contact ggcv6243@outlook.com with your order number, transaction date, and the amounts shown.
Please provide only the last four digits of your card if needed to identify the payment. We will review our records and refund any confirmed duplicate payment collected by us.
Temporary authorization holds are released according to your bank or payment provider’s processing times.
7. Cancellations and Refunds
Contact us promptly if you need to cancel an order. Orders canceled before shipment receive a full refund.
Returns and other refund requests are handled according to our Return and Refund Policy.
Approved refunds are issued to the original payment method within 3–5 business days. Your bank or payment provider may require additional time to display the credit.